Impact Of Technology In Banking In the world of banking and finance nothing stands still. The biggest change of all is in the, scope of the logical argument of banking. Banking in its traditional from is concerned with the acceptance of deposits from the customers, the lending of extra of deposited m iodiney to suitable customers who wish to borrow and transmission of funds. asunder from traditional business, banks now a days provide a wide range of services to satisfy the pecuniary and non financial needs of all types of customers from the smallest account holder to the largest company and in some cases of non customers. The range of services offered differs from bank to bank depending mainly on the type and size of the bank. CONCLUSIONÂ Technology has been one of the most important factors for the development of mankind. Information and communication engine room is the major advent in the field of technology which is utilise for access, process, storage and dissemination of information electronically. Banking industry is fast development with the use of technology in the from of ATMs, on-line banking, Telephone banking, fluent banking etc., plastic card is one of the banking products that cater to the needs of retail segment has seen its number grow in geometric furtherance in recent years.
This growth has been strongly supported by the development of in the field of technology, without which this could not have been potential of course it will change our lifestyle in feeler years. CUSTOMER SERVIES QUALITY work feature can be seen as the extent to which a service meets customers needs and expectations (Lewis and Mitchell, 1990). Service quality can thus be defined as the discrimination between customer expectations of service and perceived service. If expectations are greater than performance, then perceived quality is less than satisfactory and hence customer dissatisfaction occurs (Parasuraman et al., 1985). Service quality has been... If you want to get a full essay, order it on our website: Ordercustompaper.com
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