Ethics

Discrimination is one of the almost common violations of ethics ready in the hospitality industry and also one of the most difficult to recognize. Even though it is unlawful and companies may go for their own polices, forbidding it, discrimination of one sort or another can still occur in the workplace, just because some employers may have value systems that lead them to abstract in certain instances, perhaps unconsciously. All discrimination involves solicitude of one sort or another. Discrimination occurs in policies sometimes found in hotels that try to restrict the use of their facilities by certain racial and ethnic groups. This is an example of an ethical scenario that occurred in a hospitality firm.
A Nigerian woman with abundant hotel/hospitality experience was oppugned for a full-time receptionist model with a local gold coastian Hotel. She had been previously employed as a receptionist in a five star hotel at a Nigerian Resort and had applied for a position at a lesser rated motel because she privationed to move back to Ghana where she had her tertiary education.
The Nigerian woman became suspicious about the interview, as she believed she had all the experience and skills necessary to do the job, and further was told by her previous employer that he had provided a glowing referee notify to the interviewer of her work performance to date.



The woman became concerned when, after cosmos informed that she was unsuccessful for the position, she saw the very same position advertised again a week later.
She contacted the Hotel for an explanation just could not get one. The woman then decided to auberge a complaint of discrimination on the ground of race, as she alleged the interviewer displayed surprise that she was Nigerian when she turned up for the interview for the position.
This explains how discrimination of such form is exhibited within the hospitality industry.



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