JetBlue Value Chain

- Primary Activities Inbound Logistics/Outbound Logistics: Focus on underserved markets and commodious metropolitan areas, utilizing underutilized airports with little(prenominal) over-crowding adding to the ability to remain on the ground in less time. Point-to-Point r discloseing system, strange affordable competitors that utilize hub-and-spoke system, partnering with large airlines to provide connecting flights. Operations: Use of a single-type aircraft fleet. The A320 Airbus has an change magnitude place capacity of 30 seats (24 after extra seating reconfigurations), is cheaper to maintain, fuel potent and reduces training costs, relative to new(prenominal) aircraft models used in the industry. Ticketless perish (e- tag end). At-Home Reservation Agents reduces office lacuna and infrastructure costs. Paperless Cockpit (reduces paperwork and results in stylishness take-offs, quicker turnarounds, and higher aircraft utilization. Service: Does not overbook flights, therefore, clients are never implicated with the possibility of being bumped, i.e. no standbys. No passenger is ever stay behind. Lay come forth and design of planes and reduced seating capacity to increase customers legroom and comfort. DIRECTV planet television. A television at each(prenominal) seat (24 start out controlled at the hands of each individual customer). Long and short hauls, strange low-cost competitors that focus on short hauls. True-Blue points program that allows customers to impregnable a free round-trip ticket based upon points earned. Its superior structural performance, i.e.

more flight hours per day, reform completion factor and on-time performance, few mishandled bags and customer complaints, translates to exceptional customer service. - Support Services General Administration: Key employees of the anxiety staff were veterans highly experience in the airline industry, complementing the company and expertise of its founder. Managements hands on approach in assisting crewmembers with carrying out work activities supports its culture as a service bail striving for an environment that encourages safety, caring, integrity, manoeuvre and passion. Managements visibility with both employees and customers, and its ability... If you lead to get a abundant essay, order it on our website: Ordercustompaper.com

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